Hyundai Motor has started two pilot delivery service programs using autonomous robots based on its Plug & Drive modular platform at a hotel and a residential-commercial complex located in the outskirts of Seoul. The delivery robot consists of a storage unit integrated on top of a PnD driving unit. Alongside the loading box used to deliver items, a connected screen displays information for customers.First shown at CES 2022, the Group’s PnD modular platform is an all-in-one single wheel unit that combines intelligent steering, braking, in-wheel electric drive and suspension hardware, including a steering actuator for 360-degree, holonomic rotation. It moves autonomously with the aid of LiDAR and camera sensors. An integrated storage unit allows the robot to transport products to customers.By adding the autonomous driving capability, the PnD-based robot can find the optimal route within the area to deliver packages to recipients. It can recognize and avoid fixed and moving objects and drive smoothly, providing a fast delivery time.Rolling Hills Hotel, one of the businesses participating in the Group’s pilot programs, is using the robot for room service from 8 p.m. to 10 p.m. daily, delivering amenities, food and drinks. Hotel guests can place their room service orders using Kakao Talk, a popular messaging app, without installing any additional apps, and use real-time tracking to follow the delivery’s progress. The robot in service at the hotel uses a deep learning-based algorithm to recognize the surrounding environment and people. When the robot arrives at the room it recognizes the opening of the door, and once it perceives the recipient, it automatically opens the storage compartment for them.The robot can communicate appropriate screen messages and in a befitting tone of voice based on the recipient. In addition, when moving between floors, the unit can determine the number of people boarding an elevator and wait for the next elevator if the first one is crowded.The autonomous driving robot is also adept at avoiding obstacles and collisions, even in narrow hotel corridors, and can move between floors without human help due to electronic connectivity with the elevators, enabling it to deliver goods along an optimal route.The Group has also partnered with Woowa Brothers, a Korean delivery company operating the Baemin food delivery app, since March 2021 to further advance the technology and service capabilities of last-mile outdoor delivery robots.