MMK Launches Corporate Marketplace to Increase On Line Sales
A modern and convenient service for the purchase and delivery of PJSC MMK's products will significantly increase the share of the company's online sales and
A modern and convenient service for the purchase and delivery of PJSC MMK's products will significantly increase the share of the company's online sales and reduce the chain of movement of products from the manufacturer to the end customer. Currently, this electronic site presents products of PJSC MMK and OJSC MMK-METIZ, a company of the PJSC MMK Group. In the future, the marketplace will host the widest range of goods made of Magnitogorsk steel & consumers will be able to purchase products from both companies belonging to the PJSC MMK Group and third-party processors manufacturing products from Magnitogorsk metal.
The friendly interface of the electronic platform of the PJSC MMK Group takes into account the most modern trends in online trading. The intuitive interface of the personal account allows each client to place an order, determine the terms and conditions of delivery, select additional services, and generate the necessary reporting documents.
During registration, a personal manager is assigned to each client, who, if necessary, will provide support by phone in placing an order, choosing the optimal delivery conditions or arranging self-pickup from warehouses of more than 36 Russian sites at a time convenient for the client. This interaction format has been implemented, including in the One-Click Purchase mode.
The nomenclature and options for completing the products presented on the marketplace are as diverse as possible: orders are serviced in the range from purchasing a box of nails to purchasing on an industrial scale. The marketplace provides an opportunity to work for both legal entities and individuals.
For the convenience of retail buyers, the site has implemented the ability to pay using bank cards. Legal entities can pay for the purchased products by invoice, including with a deferred payment. In addition, with the participation of a partner bank, the possibility of obtaining an online loan has been implemented.
Simultaneously with the launch of the marketplace, a unified contact center for customer support of OOO MMK Trading House was launched, focused on supporting users of the marketplace. In the contact center, customers will be informed about the availability of goods in warehouses, the status of the order, they will provide advice on other issues, and they will connect with sales managers. The new electronic platform of PJSC MMK Group will develop taking into account the wishes of customers and the emergence of new types of products.