Summary: Global refractory leader RHI Magnesita has established its Global Shared Service center (GSS) in Gurugram, India, targeting customers in domestic, West Asia, and Africa regions, reports PTI. The move marks the company's fifth shared service center, aligning with its leading role in the refractory industry. Initially catering to India, the center's phased expansion will support West Asia, Africa, and ultimately the company's global business across 125 countries. This initiative reflects RHI Magnesita's broader strategy to position India as a hub for manufacturing, R&D, and service, with KPMG as a strategic partner.Strengthening Regional and Global Reach: A Game-changing Move RHI Magnesita's GSS center strategically leverages India's potential to serve as a hub for key operations. The establishment of this center echoes the company's commitment to maintaining its position as a leading player in the refractory industry, with a significant global market share.Phased Approach: Enhancing Operations and Reach The GSS center, initially launched with a team of 53 professionals, will support RHI Magnesita's India operations. Progressively, its services will expand to cover the West Asia and Africa regions in the second phase. Ultimately, the third phase will see the center catering to the company's global business spanning across diverse countries.Collaborative Partnerships: A Strong Foundation RHI Magnesita's strategic endeavor aligns with its vision to make India a hub for integral functions. Partnering with KPMG for this initiative highlights the collaborative approach taken to optimize the strategic impact of the GSS center.A Trailblazer in Refractories: RHI Magnesita's Profile As a leading refractory manufacturer and service provider, RHI Magnesita commands a substantial market share, excluding China. Refractory materials, essential for industries such as cement, steel, metals, and glass, require specialized heat-resistant properties.