Tenaris recently offered Schlumberger the opportunity to perform a remote quality audit of its premium accessories mill at its Tamsa seamless tube mill in Veracruz, Mexico. The audit was held remotely in response to current COVID-19 restrictions and travel bans. Through RealWear technology, including smart glasses that allow audio and video links, Mario Cadena, Internal Auditor at Schlumberger, was able to stay in contact with the Tenaris representative throughout the tour and remotely evaluate the processes related to the threading of premium connections to verify that the Quality Management System met the standards established in ISDO9001:2015 and Schlumberger requirements, and to interact with Tenaris supervisors and operators. The quality audit returned zero non-conformity and observations, a positive result for the mill.
Tenaris has been expanding its use of digital tools to enhance its service offer to customers and optimize internal processes. It has used the hands-free, RealWear technology since 2019, for remote site support and in maintenance work at its mills.